At Dario Drums, we are committed to delivering your percussion gear quickly, securely, and affordably. Please read our shipping policy carefully to understand how your order will be processed and delivered.

1. Shipping Locations

We currently ship to:

  • All 50 U.S. states

  • U.S. territories

  • Select international locations (please contact us before placing an international order)

2. Processing Time

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays).

  • Custom or made-to-order items may require additional processing time, which will be noted on the product page.

3. Shipping Methods & Delivery Times

We offer several shipping options at checkout, including:

  • Standard Shipping (3–7 business days)

  • Expedited Shipping (2–3 business days)

  • Overnight/Next-Day Shipping (1 business day)

Delivery times are estimates and may vary due to carrier delays or seasonal demand.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on the weight and destination of your order.

  • Orders over 100 Euros (within the U.S.) may qualify for free standard shipping.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s website.

6. International Shipping

  • International shipping costs and delivery times vary by location.

  • Dario Drums is not responsible for any customs fees, duties, or taxes imposed by your local government.

7. Damaged or Lost Packages

If your order arrives damaged or does not arrive within the expected timeframe:

  • Please contact us within 7 days of the delivery date.

  • We will work with you to resolve the issue promptly, including replacements or claims with the shipping carrier.